24 / 7 WordPress
Managed Services, Maintenance & Support
Design problems? Plugin issues? Backups? Security? Updates? Maintenance issues?
WordPress maintenance & support around the clock, so you can relax and let The WP Team maintain your site.
Malware Protection & Security
Daily Offsite Backups
Daily Updates
All Of Our Plans Include
Daily Off-Site Backups
Daily Updates to All Core Files
24/7 Uptime Monitoring
24/7 Security & Malware Monitoring
Free SSL Certificate and Setup
Hack Cleanups
Speed Optimisation
Website Recommendations
and much, much more…
WORDPRESS | PLUGINS | THEMES | HOSTS | THIRD PARTY PROVIDERS
We Cover All Your Tech
You’ll find it hard to show us a theme, plugin, solution, service provider, or WordPress hosting company we haven’t worked with or used ourselves. This is what makes us the number one choice for WordPress maintenance and support.
Whether you have a blog, an ecommerce store, an enterprise site, or a small business, we’ve got you covered.
WORDPRESS | PLUGINS | THEMES | HOSTS | THIRD PARTY PROVIDERS
Plans & Pricing
choose your plan
- 24/7 Security MonitoringConstant scanning of your site for security threats24/7 Security Monitoring
- 24/7 Uptime MonitoringWe're alerted if your site is offline or goes down24/7 Uptime Monitoring
- Website BackupsComplete offsite backup incl. DatabaseWebsite Backups
- Wordpress Core UpdatesWordpress Core Updates
- Theme UpdatesTheme Updates
- Plugin UpdatesPlugin Updates
- Small Jobs per MonthA small job is ANY website work that takes 45 minutes or less.Small Jobs per Month
- Span Comment ClensingConstant monitoring for SpamSpan Comment Clensing
- $1,500 worth of pluginsWe install a suite of commercial grade plugins for your site$1,500 worth of plugins
- WordPress securityProtecting your site from hacks and harmWordPress security
- Malware protectionMalware quarantine and removalMalware protection
- Defensive FirewallFirewall protection to stop intrudersDefensive Firewall
- Free SSL Certificate + SetupHaving SSL is a requirement for good ranking. We include setup and a Free certificate.Free SSL Certificate + Setup
- Offsite BackupsOffsite Backups
- Additional Location for Off-Site BackupsAdditional Location for Off-Site Backups
- Malware & Blacklist MonitoringMalware & Blacklist Monitoring
- Website Speed optimizationOne of the most important metrics for site ranking.Website Speed optimization
- Image optimizationImage optimization
- Database optimizationDatabase optimization
- SSL Mixed Content AuditSSL Mixed Content Audit
- Performance & Error AuditPerformance & Error Audit
- Monitor & Fix Broken LinksMonitor & Fix Broken Links
ESSENTIAL
$39
per month
- 24/7 Security Monitoring
- 24/7 Uptime Monitoring
- Website BackupsMonthly
- Wordpress Core UpdatesMonthly
- Theme UpdatesMonthly
- Plugin UpdatesMonthly
- Small Jobs per Month1 Small Job
- Span Comment Clensing
- $1,500 worth of plugins
- WordPress securityBasic
- Malware protectionBasic
- Defensive FirewallBasic
- Free SSL Certificate + Setup
- Offsite Backups30 Days
- Additional Location for Off-Site Backups
- Malware & Blacklist Monitoring
- Website Speed optimization
- Image optimization
- Database optimization
- SSL Mixed Content Audit
- Performance & Error Audit
- Monitor & Fix Broken Links
VITAL
$79
per month
- 24/7 Security Monitoring
- 24/7 Uptime Monitoring
- Website BackupsWeekly
- Wordpress Core UpdatesWeekly
- Theme UpdatesWeekly
- Plugin UpdatesWeekly
- Small Jobs per Month5 Small Jobs
- Span Comment Clensing
- $1,500 worth of plugins
- WordPress securityAdvanced
- Malware protectionAdvanced
- Defensive FirewallAdvanced
- Free SSL Certificate + Setup
- Offsite Backups60 Days
- Additional Location for Off-Site Backups
- Malware & Blacklist Monitoring
- Website Speed optimization
- Image optimization
- Database optimization
- SSL Mixed Content Audit
- Performance & Error Audit
- Monitor & Fix Broken Links
COMMERCE
$149
per month
- 24/7 Security Monitoring
- 24/7 Uptime Monitoring
- Website BackupsDaily
- Wordpress Core UpdatesDaily
- Theme UpdatesDaily
- Plugin UpdatesDaily
- Small Jobs per Month10 Small Jobs
- Span Comment Clensing
- $1,500 worth of plugins
- WordPress securityProactive
- Malware protectionProactive
- Defensive Firewall2FA + Proactive
- Free SSL Certificate + Setup
- Offsite Backups90 Days
- Additional Location for Off-Site Backups
- Malware & Blacklist Monitoring
- Website Speed optimization
- Image optimization
- Database optimization
- SSL Mixed Content Audit
- Performance & Error Audit
- Monitor & Fix Broken Links
EVERY PLAN WE OFFER PROVIDES ALL OF THESE GREAT FEATURES
All Plans Include
24/7 WordPress Support
Daily Backups
Daily Updates
24/7 Uptime Monitoring
24/7 Security Monitoring
Free SSL & Setup
Hack Cleanups
Speed Optimisation
Image Optimisation
Optimised images will
help ensure maximum performance, save resources on your server, and provide a better UX.
Bug Fixes
Site Migrations
Spam Protection
SEO Recommendations
Site Recommendations
SEE WHAT OUR CLIENTS ARE SAYING ON FACEBOOK
Reviews
WHAT HAPPENS IN THE FIRST 72 HOURS YOU JOIN THE WP TEAM
Getting Started
Daily Updates
Section 1.
Daily Updates
Daily Updates
Section 2
Daily Updates
Daily Updates
Section 3
Daily Updates
ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS
FAQs
How many websites can I have under one plan?
The Essential, Vital and Commerce plans are for one WordPress website.
We offer discounts on additional plans if you have more than one site. The plans list are for 3-website and 8-website packages. If you need a different configuration please contact us.
We also have a plan for WordPress Multisite that is for your network of sites. We charge a base fee plus a low per site fee.
We also offer an Agency concierge service that includes hosting, staging and taking sites live with DNS changes.
What is considered a small job?
Small jobs are website taskes that take 45 minutes or less to complete. The WP Team works super fast so this generally covers most jobs. Jobs are things like:
- Install and configure a theme
- Installing and configuring plugins
- Customising your theme or plugin files
- Creating and deploying forms on your website
- Connecting third party services such as MailChimp or payment processors
- Making edits or changes to content on your website
- Debugging issues on your website and applying a fix
- Posting your blog entry
- Connecting your Social Media accounts to your website
- Configuring Google’s MAP API for your address listing
- Installing Analytics and Tracking Codes
Just fill out the job order helpdesk form and we’ll take it from there.
How long do small jobs take to complete?
It’s best to plan as far in advance as you can. We can get very busy so while we endeavour to complete jobs within 4 hours it can take as long as 48 hours.
Our goal is always to get jobs done within 4 hours.
What login details do you need to get started?
In order for us to effectively maintain your WordPress website, we need two sets of credentials from you:
WordPress Admin Details
You can create a new ‘administrator’ account for us to use to gain access to your WordPress admin area, or you can provide us with your admin account details and we’ll create a new admin account which we will use to access your website.
cPanel Admin Details
We also need access to your web hosting account, so that we have direct access to your files and the MySQL database powering your WordPress website.
With these two sets of credentials, we have everything we need to provide the full WP Team maintenance and support services.
Can I change my plan to a different one if needed?
Yes, you can upgrade or downgrade your plan at any time.
What payment methods do you accept?
We accept payments via Credit and Debit Card, processed through Stripe. We do accept other forms of payments such as Paypal, please contact us for a direct subscription link.
What are your operating hours?
Our support team is available 24 hours a day, 365 days a year. The WP Team is always available, whenever you need them.
My site has been hacked. If I signup, can you fix it?
Yes. Signup for our Site Cleaning Service, we’ll fix your site and include a 3-Month subscription to our Vital plan.
Where are you located?
Seattle, in the USA. We also have offices in Vancouver, Canada. Our suport staff are located around the globe with many of us in North America.
What if I need help, but I have used my support allowance?
Don’t worry about it. Our job is to remove the stress and headache of running wordpress. Submit the ticket and we’ll complete the job ASAP.
If you’ve used up this month’s allowance we’ll put it towards next month’s allowance. If you’re already used that up it might be time to upgrade your plan, we’ll let you know.
TIPS, TRICKS, GUIDES, AND TUTORIALS FOR WORDPRESS
Fresh From Our Blog
5 WordPress Plugins to Increase Your Conversion Rate
WordPress has consistently proven itself to be an accessible and user-friendly platform for creating websites. Users can set up an attractive site in minutes, with countless themes and plugins helping to create something unique. It is quite easy, though, to build a...
5 WordPress Plugins to Increase Your Conversion Rate
WordPress has consistently proven itself to be an accessible and user-friendly platform for creating websites. Users can set up an attractive site in minutes, with countless themes and plugins helping to create something unique. It is quite easy, though, to build a...
Join Our Newsletter
Get the latest WordPress Tips, Tricks, and Guides, from The WP
Gurus Blog, delivered straight to your inbox.
(We do not share your data with anybody, and only use it for its intended purpose)